Article
Troubleshooting common scan errors
Most scan failures come from invalid domains, blocked public pages, quotas, consent or provider configuration.
Input errors
Use a public domain, not localhost, private IPs, staging URLs with authentication or malformed paths.
Quota and credits
Anonymous public preview has limits. Authenticated scans may require enough credits for the selected plan action.
Provider errors
If PageSpeed, AI or Shopify providers are unavailable, CatalogWise should show a safe product state and a next action.
FAQ
Where should I go next?
Follow the in-product CTA on the relevant dashboard or public route. If the state is locked or requires configuration, the page should explain the plan or provider requirement.
Related resources
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